Privacy policy.

LPrivacy Policy for WILD CHILD INDOOR PLAY

Effective Date: SEPT 2023

Introduction

Welcome to WILD CHILD! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our indoor play space, including through SMS and email marketing communications.

1. Information We Collect

1.1 Personal Information

When you visit our play space, register for events, or subscribe to our communications, we may collect the following types of personal information:

  • Contact Information: Such as your name, email address, phone number, and mailing address.

  • Usage Information: Information about your interactions with our website and services, including browsing behavior, purchase history, and preferences.

1.2 Communication Preferences

To provide you with relevant updates and offers, we may collect and store your communication preferences, including:

  • SMS Subscription Status: Whether you have opted in or out of receiving text messages.

  • Email Subscription Status: Whether you have opted in or out of receiving email newsletters and promotional content.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Marketing Communications: To send you promotional offers, event updates, and other marketing materials via SMS and email. You can opt out of these communications at any time.

  • Service Improvements: To enhance our services, understand your preferences, and improve your overall experience at our play space.

  • Transaction Processing: To process your bookings, transactions, and other service-related activities.

  • Customer Support: To respond to your inquiries, provide support, and address any issues you may have.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as marketing agencies, payment processors, and IT service providers. These parties are obligated to protect your information and use it solely for the purposes we specify.

  • Legal Requirements: We may disclose your information if required by law, in response to legal requests, or to protect our rights and the rights of others.

4. Your Choices and Rights

4.1 Opt-Out

You have the right to opt out of receiving marketing communications from us. You can do this by:

  • SMS: Replying with “STOP” to any marketing text message.

  • Email: Clicking the “unsubscribe” link included in the footer of our marketing emails.

4.2 Access and Update

You can access and update your personal information by contacting us directly. We will make reasonable efforts to ensure that your information is accurate and up-to-date.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

[Your Business Name]
Email: INFO@WILDCHILDPLAYSPACE.COM
Phone: 929-614-6088
Address: 638 SHARROTTS ROAD SI NY 10309

Thank you for choosing WILD CHILD. We appreciate your trust and are committed to protecting your privacy.